Still no home phone since upgrade of plan 11th Oct.

[chooky68]

I am wondering what is going on with fixing my landline phone. I haven't heard anything from TPG since 17th Oct.

In account -> TPG FTTB Phone Service it says it is active. 

When I try to ring out, it dials then I get a continuous tone. When someone calls me they get a message "this line is congested". 

I have had the same problem before & it was fixed in a quicker time.

Thanks

Cheryl

[kate_]

We can help get your landline back up and running, @chooky68.

Send me a PM and we'll get to the bottom of what's happening.