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TPG Tech Support does not respond after waiting for more than 30 min on the phone

emptybox
Level 3

TPG Tech Support does not respond after waiting for more than 30 min on the phone.

I would consider TPG quality of service inacceptable.
I have to spend the whole day trying to reach TPG Technical Support, and cannot get the help, no one responses to me.

This is not a Christmas or any other holiday time.

Apart from that, the reason, I tried to get tech support is pretty serious: I caanot make or receive any calls on my smartphone, that DOES SUPPORT 5G.