Get online support
Hi @jemmys,
Welcome to TPG Community!
We tried to locate your account using your community details, but failed to find a match.
We did not receive any report that there's an outage in the area which affects the home phone service. We'd like to look into it to understand the situation.
Please shoot me a private message with your TPG username or customer ID number.
How to send a PM? Click here.
Kind regards,
BasilDV