Unable to call out and call in

[kimjoshjp]

I can hear dial tone. However I am unable to call out on my landline and people can't call in.

[Riezl]

Hi @kimjoshjp ,

We recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community