Get online support
My VOIP not working. Customer id is 3847935.
Hi @napalai9,
For customers experiencing any issues with their NBN phone service, we recommend to have a read through following articles this can help guide you through the setup.
Please be aware that your phone handset will plug directly into the phone 1 port on the back of your modem. Not your old Telstra sockets.
Thanks,
Karl