TPG Community

Get online support

VOIP phone not working

resnyana
Level 2

my VOIP phone not working after yesterday's power and NBN outage (it seems, the phone is not reactivated after the outage). Internet is ok.

1 REPLY 1
Aubrey
Moderator

Hi @resnyana, what type of NBN do you have? Is the light indicator on the box that a handset is connected? Doing a power on the box may also help.

 

You can send us a private message with your details and we'll look into this.