Voip quality

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Level 1c

I recently had TPG NBN installed and immediately lost my old telephone system.... problem is the quality of voip is .....well simply garbage compared to my old Telstra service. And yes it is new cordless digital compatible etc etc (DECT ). How do I improve the voip quality? Do I need to invest in ATA ....this way I can use my other telephones .

1 REPLY 1
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Moderator

Hi @cazandco

 

Welcome to the Community!

 

We appreciate you raising this concern to us. 

 

Could you please specify the issue you are experiencing? 

  • Is there any noise present?
  • Any delay with the voice?
  • Tone issues? 

Let us know so we can have our Technical team to contact and assist you

 

 

Regards,

Ahra_G