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itspeterb2u
Level 3

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itspeterb2u
Level 3

delete my account thank you I'm done...

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9 REPLIES 9
itspeterb2u
Level 3

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Ahra_G
Moderator

Hi @itspeterb2u

 

Glad to know that the other issue is now resolved. 

 

The 13/1300 issue is now raised to our Engineering Team for further investigation. 

Please expect updates via phone call or SMS. 

 

 

Regards,

Ahra_G

itspeterb2u
Level 3

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Shane
Moderator

Hi @itspeterb2u,

 

The escalated issue affecting the home phone service is still under investigation by our Engineering Team updates will be provided when it becomes available.

 

Regards,

 

 

@Ahra_G Cheers

Received the msg this morning to leave it powered and connected

 

Would be nice if in the "NBN Digital Voice Service Control Panel" there was an option to choose enable or disable Call Waiting feature.

 

8:30pm:  Call Waiting is still enabled (was told by support last night it will be deactivated in 15 - 30 mins)

 

And 13Numbers still not working for me.....

 

Thanks For All Help..,

Peter

itspeterb2u
Level 3

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Riezl
Moderator

Hi @itspeterb2u, thanks for this. We have forwarded your message to our Engineering Team and we have also made another follow up. The case engineer will be in touch via SMS or phone call to discuss the status of the case. Kindly await further updates within the day. Thank you.

itspeterb2u
Level 3

delete my account thank you I'm done...

itspeterb2u
Level 3

delete my account thank you I'm done...

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Shane
Moderator

We're glad to know that the 13 numbers issue has been fixed. In case you'll have queries in the future do not hesitate to create a new thread here on the community

 

 

Technician have fixed my 6 digit 13 numbers issue all good now

 

Thank all