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Friends/Family having problems calling us

anrandall
Level 2

Why is it that approx 50% of the time when people try and call us they can't get through? 
We seem to have no problem calling out. 
Thanking you in advance. 

1 REPLY 1
Riezl
Moderator

Hi @anrandall, we recommend having a read of these community articles, which may help with your concern:

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community