home phone

andrem1961
Level 2

Hi, just had the NBN connected last week ( 5 April) . The old foxtel coax line was used for the connection. Internet works fine, outgoing phonecalls work fine, BUT incoming phone calls are NOT working.

What the hell is going on here?????????  Is there some setting that needs to be changed??

 

Calls going out ok but CANNOT call in??

 

thanks andre

1 REPLY 1
Ahra_G
Moderator

Hi @andrem1961,

 

We have likewise replied to your other post located here:
https://community.tpg.com.au/t5/Home-Phone-Voice/home-phone/m-p/30504#M5033

 

Please don't hesitate to contact us again should you require any assistance. 

 

 

Cheers!