5G wired internet slow compare to WIFI

[dtran10041963]

I just have a 5G internet Sagemcom 5866T Modem installed.

The WIFI internet is ok, running fast at ~50MB download and ~20MB upload.

The issue is with wired internet, very slow, max I get is max 6MB.Doesn't matter what I changed.

- I used different network adapters, from Intel I211, Realtek PCIe Gigabit.

- OS Windows 10 or Windows 11

- Different ethernet cables

- Connected direct to modem, tried to connect to 3x yellow RJ45 on modem.

- Different PC/laptop

When I took laptop/PC to another house with different ISP and different Modem/Router, its speed was fast.

So I beleive that the Sagemcom 5G from TPG has a issue with wired internet.

[Shane]

Hi @dtran10041963,

Have you tried to use a different Ethernet cable and tested all LAN ports? Could you shoot us a PM with your details to better understand the situation.

How to send a PM? 

I just have a 5G internet Sagemcom 5866T Modem installed.

The WIFI internet is ok, running fast at ~50MB download and ~20MB upload.

The issue is with wired internet, very slow, max I get is max 6MB.Doesn't matter what I changed.

- I used different network adapters, from Intel I211, Realtek PCIe Gigabit.

- OS Windows 10 or Windows 11

- Different ethernet cables

- Connected direct to modem, tried to connect to 3x yellow RJ45 on modem.

- Different PC/laptop

When I took laptop/PC to another house with different ISP and different Modem/Router, its speed was fast.

So I beleive that the Sagemcom 5G from TPG has a issue with wired internet.

[dtran10041963]

Hi Shane,
Thanks for your suggestion.
I have done all the possible solution, included change Ethernet cable, swap ports on modem. The same systems, the same configuration if move to other house the speed runs along faster

[BasilDV]

Hi @dtran10041963

If all fails, then you may try to factory reset the modem/router.

Let us know how it goes.

BasilDV