All LAN ports showing as disconnected on Archer VR 1600v

[Shifty]

All 4 LAN ports showing as disconnected on Archer VR 1600v and LAN is not lit up. Is there any setup involved? Can I use wifi and LAN at the same time?

[BasilDV]

Hi @Shifty 

Welcome to the Community!

LAN ports are configured as plug and play. Have you tried to use a different Ethernet cable? How many devices have you tried to connect to it? Was it working fine before?

Can I use wifi and LAN at the same time? - Yes, you can use both connections at the same time.

Please send me a PM with your TPG username or customer ID number to assist you further.

BasilDV

[Shifty]

Thanks Basil. I’ve tried three different Ethernet cables with no luck. I’ve just tried connecting to my notebook and it’s never worked since we made the move to nbn.

[BasilDV]

Hi @Shifty

I've responded to your PM and currently waiting for your response.

Were you able to use the LAN connection with your notebook before you transfer to NBN service?

If yes, could you please connect the notebook via LAN and provide me a screenshot of the status of your notebook's Ethernet network?

I would like to analyze this further.

Regards,