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Archer Modem Firmware

smaiku
Level 2

Hello. I am getting multiple dropouts since late December. Nothing has changed on my side as to how everything is connected or configured. I would like to check if I have the latest firmware for my modem.

Hardware Version: Archer VR1600v v1 00000000

Firmware Version:
0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n

1 REPLY 1
Ahra_G
Moderator

HI @smaiku

 

I've managed to locate your account and can confirm that your modem has the latest firmware. 

 

Also, I believe that a ticket has been lodged to our Engineering Team to check for any connection issues. 

 

Please ensure to leave the modem connected and turned on for remote testing purposes. 

 

Further updates will be communicated via phone call or SMS. 

Regards,

Ahra_G