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Archer VR1600 v2 cable broken

Aw1en
Level 2
Hello, My modem archer Vr1600 v2 cable is broken and I am wondering how to get a replacement cable or a new modem.

Please get back to me.

Thank you.
2 REPLIES 2
Ahra_G
Moderator

Hi @Aw1en

 

Let's check how we can go about getting you a modem. 

 

Let us have your TPG username or Customer ID via private message so we can assist further. 

 

Thanks! 

Ahra_G

david64
Master

Hi @Aw1en . Which cable is broken?

Is it the cable from the power pack? Or ethernet cable to NBN box? Or telephone cable?