Get online support
Hi @SimonC,
We'd like to check what happened in this instance and sort this out. Any chance you can PM us with your Customer ID or username so we can assist?
Thanks!
Ahra_G
Hi Could I please have assistance updating the firmware as well please?
Hi @linkparsons
We'd like to check on what we can arrange for you.
Kindly send us a private message with your account details and the current firmware of your device.
BasilDV
