Archer VR1600v v2 firmware update request

[3572245]

Hello there!

I am having multiple internet connention dropouts daily which require a router reboot to resolve.

The issue has only started happening this past couple of weeks.

Please can you confirm I have the latest firmware? 

The current firmware for my Archer VR1600v v2 is as per the below:
Firmware Version:0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n 

Hardware Version:Archer VR1600v v2 00000000

[BasilDV]

Hi @3572245

It shows that your modem/router is running on the latest firmware available.

Are you using a WiFi or a Wired connection? Did you notice any changes with the light status of the modem/router when the connection drops out?

BasilDV

[3572245]

Using a wired connection but it's in another room so have not noted the leds.
Have added a log file from during a dropout if that helps...

[BasilDV]

I see.

We'd like to run further tests on the line.

Shoot me a PM with your TPG username or customer ID number.

BasilDV