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After some four years, our NBN FTTB modem (TP-Link Archer VR1600v Ver:1.0)has stopped working and does not power up at all, despite many attemptsto restart it. Does that mean this modem would have to be replaced by TPG?
Most modems even non-TPG supplied ones normally has 1 year warranty.
Send in your TPG account details via private message (Customer ID/username) so we can check options in getting you a modem.