TPG Community

Get online support

Common internet dropouts

SOLVED Go to solution
Riezl
Moderator

Thanks for letting us know. We'd like to check if the issue is time specific and we'd like to continue monitoring your connection for 24 hours.

 

Please do not turn the modem off and on.

Riezl
Moderator

Hi @Opy, your connection shows stable for more than a day now.

Please continue to monitor this and if the issue persists, please let us know so we can investigate further.

Opy
Level 3
Level 3

Connection has been up for 12 days.
Only 1 drop out since the firmware update.  

While I still think rain was the likely cause, I have no evidence to back that up now that the rains have stopped.