Hi @Brangela,
Welcome to TPG Community!
We have located the account using your community details. We have checked the status of your connection and it shows stable for more than 2 days now.
We are suspecting a possible wireless drop outs issue and if you are connecting all your devices via Wi-Fi, we recommend having a read of these community articles:
Easy Steps to Improve Wi-Fi Connection In Your Home
Wi-Fi troubleshooting steps - No Internet/Connection
Wireless Channel on your modem - what is it and why should I change it?
How to test your wireless connection using a Speedtest App
If the issue persists, we can try to check if the connection is dropping out on a device connected via ethernet cable to isolate the issue and we can have a technical specialist contact you for assistance, just PM us your contact details.
To send a PM, please refer to this link: How do I private message (PM) in the community
