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Firmware Update Archer v1600v v2

shihabashiqur
Level 2

Hi, 

I noticed that my internet speed was pretty slow and sluggish (i'm only getting 30-40mpbs instead of the 75mpbs promised) and i thought maybe it might've been the firmware as i've tried everything else to fix this.

Current firm/hardware details:

 

Firmware version: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n

Hardware version: Archer VR1600v v2 00000000

 

Thanks in advance...

1 REPLY 1
BasilDV
Moderator

Hi @shihabashiqur

 

Welcome to the Community!

 

We'd like to look into your account to check the status of your connection speed and request the update for the modem/router firmware.

 

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV