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Firmware Upgrade Requirement

zakispectra
Level 3

Hi Team 

I have below device for home internet.
VX420-G2h v1 00000000

This is showing the firmware version as 
2.0.0 0.9 v603c.0 Build 210420 Rel.44185n

Could you please confirm if this is the latest version. If not, how can I perform the upgrade.

1 REPLY 1
Aubrey
Moderator

Hi @zakispectra, please send us a private message with your customer ID or username so we can check what type of service you have with us and check if there's an available firmware update for your modem.

 

Thanks,

Aubrey