Firmware Upgrade for Archer C1200

[RonaldBali]

Hi Team.

Looking for assistance in upgrading the firmware on our Archer moderm.

Here are the current details:
Firmware Versions          1.0.0 Build 20190918 rel.40638 (EU)
Hardware Version            Archer C1200 v1.0

I believe there is a newer version out, can I be sent the firmware link please.
Thanks.

[BasilDV]

Hi @RonaldBali

Thanks for reaching out.

The request to update the firmware of your router has been forwarded.

We'll provide the update as soon as it becomes available.

BasilDV

[BasilDV]

Hi @RonaldBali

We've been advised that your router already has the latest firmware.

If you need further assistance, please let us know.

BasilDV

[Andrew_HFC]

@BasilDV could I possibly share the download link of the above firmware dated 20190918 or later version if available, my current firmware is 201802. Additionally I am unable to succesfully connect to the TPG HFC internet despite correct user and pwd, this router is a TPG issued unit given to me as my Huawei have failed.

Speaking with TPG support line yesterday, I was advised to look for MAC clone section but is unavailable in the current UI of my router, TP-Link black AC1200. Appreciate your help and thank you      

[BasilDV]

Hi @Andrew_HFC

We'd like to look into your account for better understanding of the situation.

Shoot me a PM with your TPG username or customer ID number.

BasilDV