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Hi TPG,
Can i please get the firmware upgraded on my modem and ensure that VOIP is added in. My old Archer VR1600v died so a friend gave me his one, however the VOIP options are all missing so i need this back to use VOIP on the modem.
Firmware Version: 0.1.0.0.9.1 v5006 Build 200810 Rel. 53181n
Hardware Version: Archer VR1600v v2 00000000
Let me know if you need any other information.
Also FYI, I do have a ticket with TPG on this matter: #12673250, however i am not sure if this is even progressing and when i last spoke to someone about it, they did not seem to even understand anything about firmware or what i was even talking about.
Thanks
Correct, the modem was from TPG originally that my friend gave me (its the same modem i previously had, just different firmware). Its connected and working fine, it just has no VOIP functions avaiable. i will send you a PM with the username