Firmware or configuration update assistance

[TheHabs]

Hi, I am using a Huawei HG659 modem/router issued by TPG when I connected to the NBN.  When using devices (e.g. iPads) my wifi connections indicate that my connection is “Weak Security – WPA/WPA2(TKIP) is not considered secure”. When I take the devices offsite and return home, I need to reconnect the wifi manually. It is suggesting that I should configure the router to use WPA2 (AES) or WPA3 security type". Does the modem/router require a firemware upgrade. Or do I require a new modem or to reconfigure settings?

Your assistance is much appreciated

[Ahra_G]

Hi @TheHabs, 

If you can access the modem's interface, please look for the following info: 

Model: HG659

Device ID: 

Hardware version: 

Software version: 

We'd also like to get the chance to check your connection. Send us your Customer ID or username privately via message for assistance. 

Thanks! 

Ahra_G

[TheHabs]

I have sent a pm with details. Thank you