Help asap

[caraburkwood80]

Came home friday to find internet not working check the modem and lucky I did . It's melted and burnt all out of shape and was very close to catching on fire . Need new one asap

[SteveK]

Some great black friday deals on at the moment, so act fast!

[BasilDV]

Hi @caraburkwood80 

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The modem replacement has been requested and updates will be given as soon as it becomes available.

BasilDv