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How can I ask TPG for help?

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Level 1c

How can I ask TPG for help? We have just had TPG internet installed, most items can ‘see’ the new modem and speed is fine but three items which all have clear sight of the modem cannot 'see' it (Hisense TV, Kindle, Printer). They can all 'see' our neighbours wifi and can be hot spotted but we can't connect to our new TPG service, very frustrating. 

2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Level 1c

Big shout out and thanks to you Peter

All sorted.

Jeff