Order new modem

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Level 1b
How do I order a new modem through tpg. I have broken my old one. I have bought a second hand modem the exact model of the broken one but it won't connect to the internet. Any help would be appreciated.
1 REPLY 1
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Moderator

Hi @Andruku1 ,

 

Welcome to the community!

 

What particular modem/router you are trying to setup? To better understand the situation send me your account details (Username/Customer ID together with the address on file).

 

In case you need reference: How do I private message (PM) in the community 

 

Regards,

 


@Andruku1 wrote:
How do I order a new modem through tpg. I have broken my old one. I have bought a second hand modem the exact model of the broken one but it won't connect to the internet. Any help would be appreciated.