How do I upgrade firmware on Huawei HG659

[Riezl]

Hi @Wadeos12, the firmware has been updated. Let us know should you need further assistance. Thank you.

[jimmychicken]

Hi,

Can you please try to push the latest firmware to my modem again?

Product type: HG659
Device ID: 00E0FC-J3N8W16805000484
Hardware version: VER.B
Software version: V100R001C216B011

Thanks!

[Will]

Hi @jimmychicken

We are still unable to detect your modem in the system, hence we won't be able to push an upgrade. Can you perform a reset (use the reset button at the back) on the modem?

Regards,

[jimmychicken]

Hi Will,

I have performed a reset of the modem to factory defaults.

Can you please try again?

Thanks,

[Will]

Hi @jimmychicken,

Thanks for performing the reset. Since we're now able to detect your modem, we have raised the request to upgrade your firmware. You'll be notified via this thread once it's done.

Regards,

[Will]

Hi @jimmychicken

Your modem's firmware has been updated. Let me know if you need further assistance.

Cheers!

[canleyvale]

hi i have the same problem, can i request my firware upgrade too , my tpg user name is dilsi

many thanks

[canleyvale]

hi, can i request upgrade for my HUAWAI659 modem please

my tpg user name is dilsi

many thanks

[JovemarL]

Hi @canleyvale 

We've already updated your modem.

Please check it now and let us know if there's anything else we can do for your.

[canleyvale]

thanks for super fast support and reply

thanks