Get online support
Hello,
Can I get an update also please?
Product type:
Hi @Akhrapov, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and send a request for a firmware upgrade.
To send a PM, please refer to this link:How do I private message (PM) in the community
Hi @MattCoopz
Could also please provide us with the modem's serial number via private message?
Thanks!
Hi
May I have the latest firmware too please
HG659
Device ID:00E0FC-J3N8W17207007932
Hardware version:VER.B
Software version:V100R001C216B111
thanks
Hi @kolyn001,
A request to update your modem's firmware has been sent to our Technical Team.
Please allow 24-48hrs for the update to be completed.
Thanks!
thank you
Hi @Liamh80, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and send a request for a firmware upgrade.
We will wait for your PM. Thank you.
Is there a download link anywhere?