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Hi @MrCyberdude, we customise the firmware of the modem we provide and we do the upgrade remotely. We have received your PM and we have already requested for a firmware upgrade. We will revert to you once an update is received.
I apparently have weak security and would like to update my firmware settings too.
Currently sitting on: Software version: V100R001C216B111Thaks for your help.Tim.
Hi @timothygrout , please send us a private message with your TPG customer ID, username and complete address so we can assist you with the firmware upgrade.
To send a PM, please refer to this link: How do I private message (PM) in the community
I replied in a PM with the requested details on 3+ days ago on the 17th.
This still hasn't been done.
We have likewise replied to your PM. Thanks!