TPG Community

Ask, answer and talk about our products

How do I upgrade firmware on Huawei HG659

SOLVED Go to solution
Moderator

Hi @brendanpt

 

Welcome to community! 

 

Thanks for contacting us. I have requested for a remote push update for your modem's firmware, I'll revert back to you as soon as I get a feedback from our technical team tomorrow.

 

Cheers! 

-Mc

Moderator

Hi @brendanpt, the modem firmware has been upgraded.

 

Should you require further assistance, feel free to drop us a message. Cheers!

Level 1a

Hi,

 

Can I request to also get the firmware update? 

 

Currently running: V100R001C216B012 

 

Thanks

Moderator

Hi @kl12,

 

Welcome to TPG Community!

 

We'll request a firmware upgrade and will revert to you as soon as an update is received.

Moderator

Hi @kl12,

 

Your modem firmware has already been upgraded. If you have other concern/request, feel free to drop us a message.

 

 Cheers!

Level 1c
Hi
May I have the latest firmware too? Current info:
HG659
Device ID: 00E0FC-J3N8W15126003133
Hardware version: VER.B
Software version:V100R001C69B020
Moderator

Hi @Xtian111,

 

Welcome to TPG Community.

 

We've tried to locate your account using your community details, but failed to find a match.

 

Please shoot me a PM with your TPG username or CID number.

 

Don't know how to send a PM? Click this link for the instruction.

 

Kind regards,

BasilDV

Level 1b

 
 
 
 
also can you update this device,
 
Device ID00E0FC-J3N8W17821911968

Hardware versionVER.B

Software versionV100R001C216B112
 
 
 
 Thanks
Moderator

Hi @michaelk1,


Welcome to the community!
 

I requested a firmware upgrade for your modem/router.

 

Updates will be provided tomorrow where is possible.

 

Regards,

Moderator

Hi @michaelk1,

 

Please be advised that your modem's firmware has been updated.

 

Let me know should you require further assistance.

 

Regards,