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How do I upgrade firmware on Huawei HG659

SOLVED Go to solution
Riezl
Moderator

Hi @troywatkin1968, we have already requested a firmware upgrade. We'll revert to you for updates.

Riezl
Moderator

Hi @troywatkin1968, we can see that your modem has the latest firmware.

 

Let us know if we can be of further assistance.

Hurricane
Level 2
Hi there, would you be able to upgrade my modem to the latest firmware to please. Getting some weird lag sometimes. Like no internet at all. Maybe I need a new modem. Like the other tpg one with better WiFi. Will try this first. Thank you.
Anonymous
Not applicable

Hi @Hurricane,

 

Welcome to the community!

 

I was able to locate your account using your community details and sent request to push the firmware of your modem/router.

 

I'll provide you the updates tomorrow once it is upgraded. Tell me should you require further assistance.

 

Cheers!

Anonymous
Not applicable

Hi @Hurricane,
 

Your modem's firmware has been upgraded. Tell me know should you require further assistance.

 

Cheers!

mavstar
Level 2

Hi,

Could I have the latest firmware pushed to my modem?

Cheers.

Anonymous
Not applicable

Hi @mavstar,
 

Welcome to the community!

I was able to locate your account using your community details and requests to push your modem's firmware. We'll notify you on Monday once it is done.

 

 

Cheers!

kevinpaulnz
Level 2

Hi,

 

Could I also please get a firmware update? Details are as follows:

 

Product type:  HG659
Device ID:  00E0FC-J3N8W17817914737
Hardware version:  VER.B
Software version:  V100R001C216B112
 
 
 
Thanks!
Kevin
Rica_R
Moderator

Hi @kevinpaulnz,

 

Welcome to TPG Community! 

 

We have requested for a firmware upgrade from our Technical Team. We'll advise you once it is completed.

 

Should you require any further assistance, please let us know.
 

 

Cheers! 

Rica_R
Moderator

Hi @kevinpaulnz,

 

Good News, your modem firmware has been upgraded. Should you require any further assistance, please let us know. 

 

Cheers!