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Huawei HG659 Firmware Update

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zroberts7
Level 2

Hi

 

My modem is also saying no intetnet connection - can you please check the firmware?

 

Internet status:Internet is unavailable

WLAN devices:3
WLAN 2.4 GHz frequency band:ON
WLAN 2.4 GHz SSID:WiFi-C6TJ
WLAN 5 GHz frequency band:ON
WLAN 5 GHz SSID:WiFi-C6TJ-5G

LAN connected devices:0
USB storage devices:0

Hardware version:VER.B
Software version:V100R001C216B013
Ahra_G
Moderator

Hi @zroberts7,

 

We'd like to confirm if there's any recent update available for the HG659. Any chance you can PM us with your Customer ID/username? 

 

-Ahra_G

fbagnato
Level 2

Hello,

 

I have the HUAWEI Modem HG659 which I have the root password for.

 

I am not using it with TPG as the internet provider.

 

The modem keeps randomly freezing and logging me out of the web configuration utility.

 

Other than that it is working fine.

 

The firmware version is V100R001C216B111

 

I would like to update the firmware to the latest version to see if that fixes the problem.

 

My home internet is not with TPG so I'm assuming you can't push a firmware update without a TPG account?

 

I can upload a firmware file in the configuration utility so if you can provide me with the latest firmware file I can update it.

 

Regards,

 

fbagnato