TPG Community

Get online support

Huawei HG659 Firmware Update

SOLVED Go to solution
tomsyan
Level 2

Hello, could I ask for assistance to update the firmware on my Huawei HG659 modem please?


Device ID: 00E0FC-J3N8W16A19000129
Hardware version: VER.B
Software version: V100R001C216B013

 

Many thanks,

Tom

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @tomsyan 

 

Welcome to the Community!

 

The modem/router currently has the latest firmware available.

 

Let us know if you need further assistance.

 

BasilDV

View solution in original post

9 REPLIES 9
BasilDV
Moderator

Hi @tomsyan 

 

Welcome to the Community!

 

The modem/router currently has the latest firmware available.

 

Let us know if you need further assistance.

 

BasilDV

tomsyan
Level 2

OK. Thank you.

stevemich
Level 2

Hi - If I could request an update too.

Current details:

 

Product type: HG659
Device ID: 00E0FC-J3N8W16805004672
Hardware version: VER.B
Software version: V100R001C216B111
 
smasher9000
Level 2

Hi

Kindly could you share a link to download Huawei HG659 latest firmware.

my kid tried to update it with wrong firmware which led to software issue that I am unable to access the configuration ip of the router. I hope you share the firmware *bin file so that I can update through TFTP connection(to restore the unit to the original OEM firmware)

email:  smasher9000@gmail.com

Ahra_G
Moderator

Hi @stevemich and @smasher9000

 

Please send your Customer ID or username via private message in order for us to assist you accordingly.

 

 

Thanks! 

smasher9000
Level 2
Hi @Ahra_G
As far as I remember the username was XXX@TPG.com.au
The router is brick so no way to access to router configuration. Thants why I am requesting the firmware *.bin file
Shane
Moderator

Hi @smasher9000,

 

We would love to help request to push the firmware of the modem/router, but this will be done over-the-air. To proceed, send us your account details (Username/Customer ID together with the address on file).

 

Regards,

 

 

Hi @Ahra_G
As far as I remember the username was XXX@TPG.com.au
The router is brick so no way to access to router configuration. Thants why I am requesting the firmware *.bin file
solgoodman
Level 2
Can I also have my router firmware updated too?

HG659
Device ID:
00E0FC-J3N8W16B29010600
Hardware version:
VER.B
Software version:
V100R001C216B111
Aubrey
Moderator

Welcome to TPG Community @solgoodman!

 

Let's get your modem firmware updated. Please send us a private message with your customer ID or username.

 

Thanks!