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Hello, could I ask for assistance to update the firmware on my Huawei HG659 modem please?
Device ID: 00E0FC-J3N8W16A19000129
Hardware version: VER.B
Software version: V100R001C216B013
Many thanks,
Tom
Hi @tomsyan
Welcome to the Community!
The modem/router currently has the latest firmware available.
Let us know if you need further assistance.
BasilDV
Hi @tomsyan
Welcome to the Community!
The modem/router currently has the latest firmware available.
Let us know if you need further assistance.
BasilDV
OK. Thank you.
Hi - If I could request an update too.
Current details:
Hi
Kindly could you share a link to download Huawei HG659 latest firmware.
my kid tried to update it with wrong firmware which led to software issue that I am unable to access the configuration ip of the router. I hope you share the firmware *bin file so that I can update through TFTP connection(to restore the unit to the original OEM firmware)
email: smasher9000@gmail.com
Hi @stevemich and @smasher9000,
Please send your Customer ID or username via private message in order for us to assist you accordingly.
Thanks!
Hi @smasher9000,
We would love to help request to push the firmware of the modem/router, but this will be done over-the-air. To proceed, send us your account details (Username/Customer ID together with the address on file).
Regards,
Hi @Ahra_G
As far as I remember the username was XXX@TPG.com.au
The router is brick so no way to access to router configuration. Thants why I am requesting the firmware *.bin file
Welcome to TPG Community @solgoodman!
Let's get your modem firmware updated. Please send us a private message with your customer ID or username.
Thanks!