TPG Community

Get online support

Huiwei HG659 LAN issue

BasilDV
Moderator

Hi @waynes1967,

 

I understand that our Tech team was able to contact you yesterday and verified that the modem is already faulty. They have requested for a modem to replace it and updates will be given once available.

 

Let us know should you require further assistance.

 

Kind regards,

BasilDV

waynes1967
Level 3

Hello BasilDV,

 

The modem arrived today and setup fine and now is working via network cable.

 

Many thanks for you assitance and patience.

 

Cheers,

Wayne

Shane
Moderator

Hi @waynes1967,
 

We are glad to know that! In case you will have queries in the future do not hesitate to create a thread here in our community.

 

Have a lovely day!

 

Regards,