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Hi @waynes1967,
I understand that our Tech team was able to contact you yesterday and verified that the modem is already faulty. They have requested for a modem to replace it and updates will be given once available.
Let us know should you require further assistance.
Kind regards,
BasilDV
Hello BasilDV,
The modem arrived today and setup fine and now is working via network cable.
Many thanks for you assitance and patience.
Cheers,
Wayne
Hi @waynes1967,
We are glad to know that! In case you will have queries in the future do not hesitate to create a thread here in our community.
Have a lovely day!
Regards,