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I did not get NCD device along with modem , where to contact for this device

Nadeemmalik
Level 2
Need NCD device
3 REPLIES 3
Riezl
Moderator

Hi @Nadeemmalik , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

Nadeemmalik
Level 2
I did not get any expected call from technician today and no internet after 10 days advance payment & now moving to disappointment as I cannot see any good customer service I am afraid to say .
Ahra_G
Moderator

Hi @Nadeemmalik

 

A Case Manager has received your concern. We'll chase this with our Provisioning Team on Monday as they are closed on weekends. 

 

I'll get in touch with you for any updates available. 

 

 

Regards,

Ahra_G