I ordered a new modem last Monday 18/10/2010

[Stanshee123]

I ordered an new modem last Monday 18/10/2010. After endless calls including yesterday 23/10/2010 TPG still cannot advise me if and when it will be dispatched. All get get is well prioritise this problem. Rotten customer service Still waiting after seven days.

[Ahra_G]

Hi @Stanshee123 

Apologies for the delay in sending out the equipment. 

I've since organise a call back to be made today from the relevant team in order to provide you with updates regarding the status of the modem delivery. 

Feel free to reach out to us again shoould you require further assistance. 

-Ahra_G