TPG Community

Get online support

Internet connection not working.

Thomaschall22
Level 2
Hey when I first started it up it was working. The past 5 days no internet connection. It’s no showing the internet light. It shows power, dsl, 2.4g and 5g lights. What’s the go, I’ve tried everything
1 REPLY 1
david64
Level 15

Have you pressed the Reset button on the router? This resets to factory settings and erases your username and password pre-set in the router.