Get online support
Hi @nguyenmai20
I have since replied to your post located here: https://community.tpg.com.au/t5/Broadband-Internet/How-to-connect-to-internet/m-p/80087
I have since detected that your internet is now working.
Here's a guide on how to connect to your Wi-FI: How to Connect to Your Wi-Fi network
Let us know should you require further assistance.
Thanks!
Hi. Some routers have a switch to turn wifi on/off. Or, it has to be enabled through the router's web interface.
What model router do you have? Are the wifi or 2.4G/5G lights on?