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Internet dropping out and having to constantly reset my modem

natb
Level 2

Could you please advise me if there is a more recent update for my modem:

Archer VR1600v Ver:1.0

We have constantly had to reboot the modem and for it to then drop out again.

I look forward to hearing from you.

1 REPLY 1
BasilDV
Moderator

Hi @natb

 

Welcome to the Community!

 

What's the current firmware version of your modeem/router?

We checked the account and it shows that your service has been stable for almost 2 days now.

 

Are you using a WiFi or a Wired connection?

 

BasilDV