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Hi @ls0775ls0775,
Welcome to the community!
I can confirm that the modem/router has the latest firmware version. We did an articles that you may find helpful this will guide you on how to improve the wireless connection at your home please see the links below.
Let me know how it will go and should you require further assistance.
Regards,
Is it possible to check and upgrade my firmware? I am having wifi stability issues
Account Number : xxxxxxx
Firmware Version:1.1.0 0.9.1 v5006.0 Build 200826 Rel.77218n
Hardware Version:Archer VR1600v v1 00000000
Hi
My Firmware is currently at: Version:0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n.
The last five responses to firmware upgrade requests have been:
Firmware Version: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n - Help provided to upgrade
Firmware Version: 1.1.0 0.9.1 v5006.0 Build 171116 Rel.53499n - Upgrade provided
Firmware Version: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n - Assistance provided to upgrade
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n - Advised on latest version
Firmware Version: 1.1.0 0.9.1 v5006.0 Build 200826 Rel.77218n - Advised on latest version
How can Version: 0.1.0 0.9.1 be the latest when all the others are: Version: 1.1.0 0.9.1? Cheers.
Zed
Hi @zedforce
The firmware update will depend on the type of service you have with us.
We'll forward your request to upgrade the firmware and provide you with the updates once available.
BasilDV
Hi,
I have the following:
Send us a Private Message with your account details (Username/Customer ID together with the address on file) and we'll check this with our Network Engineering Team if the modem has a new available firmware version.
How do I private message (PM) in the community
Regards,
Hi,
I have the following:
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n
Hardware Version: Archer VR1600v v1 00000000
It would appear the Web GUI for that version is running <TLS v1.2, so the latest browser updates mean I can no longer manage it without running an old version of browser.
Please advise the latest version, and how to obtain it.
Cheers,
.wook
Hello there,
Trying to get the firmware update for the Archer VR1600v v1.
I'll send a DM to you Shane once I have the option.
Thanks,
Michael
Hi there,
I encounter the same issue described by wookie above. Error message from the browser:
---
192.168.1.1 uses an unsupported protocol.
Details of my current device:
---
Firmware Version:0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n
Hardware Version:Archer VR1600v v1 00000000
---
Please let me know how I can obtain the latest firmware, as the 'Download Portal' for my device does not let me download any firmware at all.
Thanks.
Hi fpoppa. We will raise this to our Team for investigation, could you send us a PM with your account details (Username/Customer ID together with the address on file).
Hi,
Can you please check if our firmware is the latest version?
Thanks