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Hi @tsuimanpo,
Our Engineering has confirmed that your modem already has the latest firmware version.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app
Cheers!
Hi @roshanrbb21,
Welcome to the community!
I would love to help upgrading the firmware of the modem/router, to proceed please shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community.
Regards,
Hi
My Device information is following,
Could I please request to update the firmware of the device please
Firmware Version:
1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n
Hardware Version:
Archer VR1600v v2 00000000
Hi @Anonymous, can I get help upgrading mine too?
Hi @jleetj,
We'll check if there is new available firmware for the modem/router, to proceed please shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
Hi @Shane, can I get help upgrading mine too?
Firmware Version: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294nHardware Version: Archer VR1600v v1 00000000 I tried to send you a PM, but I don't see the 'Send a message' link when I'm looking at your About page. Thx!!
Hi @Shane,
Can you please help me upgrading my modem firmware too?
I don't think it's been auto-upgraded.
Firmware Version: 1.1.0 0.9.1 v5006.0 Build 171116 Rel.53499n Hardware Version: Archer VR1600v v1 00000000
Just sent you a quick DM with required info. Thanks.
Hi @frankc1613, Thanks for sending the details via PM. We have already requested a firmware upgrade. We'll revert to you once an update is received.
Hi Moderator,
My modem firmware and hardware verion is below,
Firmware Version: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Hardware Version: Archer VR1600v v1 00000000
Can you please assis upgrading the firmware to the latest version?
Hi @karmaker, please send us your account details via PM so we can assist you. To send a PM, please refer to this link: How do I private message (PM) in the community
Hi there,
My firmware version running is:
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n
Hardware Version: Archer VR1600v v1 00000000
Could you please supply latest firmware. Thanks!
Regards,
Tony