Losing connection on the LAN ports on the TPG provided Archer VR1600v router

[vot]

I've been having connectivity issue with the LAN ports on the TPG provided Archer VR1600v router.

The LAN connection LED goes off and come back online after a while.

Have tried moving to different port on the router same issue.

I have tried different cable as well.

Who looks after the warranty service for this device? TPG or TPLINK?

How long is the warranty for this device?

[vot · Accepted solution]

I have called the support team and they have advised me that the warranty for the route is 12 month and it is handled by TPG.

All sorted.

[Riezl]

Thank you for taking the time to call @vot. We are glad to know that the issue has been sorted. Let us know should you need further assistance. Cheers!