Missing NCD

[TracyYu]

Hi,

I’ve received the modem but there was no NCD in the package. Can you please advise where/how I can get this device? Many thanks.

[Ahra_G]

Hi @TracyYu 

There are different types of NBN installations and Service Class types. 

For us to further assist you, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community

Regards,

Ahra_G