Return faulty router

[danielm8]

Hi,

My TPG router failed less than a year after getting it. It was replaced under warranty. I've been asked to return this one.. how do I obtain a pre-paid postage bag to return it?

Thanks.

[Ahra_G]

Hi @danielm8, 

We have raised a request to provide you with a prepaid return label for the modem shipment.

Please check your email address within 24-48hrs. If it's not in your inbox, please check your spam/junk folder. 

Feel free to let us know should you require further assistance. 

Regards,

Ahra_G