Get online support
I noticed concerns from Community regarding issues/delay in receiving modem. How long does it typically take for modem to be dispatched upon order confirmation? Im just in a urgent need for connection due to work and have been crunching through a lot of mobile data. If the community can reply with their actual timeline would be very helpful. I was told it would take 24hours for dispatch - is this accurate?
Hi @reshified
We'd like to check on the status of the order and see if it's affected by the system issue.
Please send us a private message with your account details.
BasilDV
Hi @BasilDV and community,
I placed order on Monday morning at 9am and the modem was dispatched today (Wednesday) at 12pm as per SMS received.
Thank you for the follow-up Basil. Accepting this as solution.
Thank you.