Modem Upgrade

vonnieb
Level 2
Hi there,
Just recently, I have having a lot of issues streaming live video on my telly. I am already on the 50mb plan and was close to changing providers when I came across an article that my modem may need upgrading. I am currently using the modem that came with my nbn plan many years ago. Netgear N300. That doesn’t even have 5ghz. Which new modem should I consider buying? Or TPG is able to give me a free upgrade? Thanks in advance.
1 REPLY 1
BasilDV
Moderator

Hi @vonnieb 

 

We'd like to check on what type of service you have with us and see what we can arrange for you.

 

Please send us a private message with your account details.

 

BasilDV