NBN Black connection box missing

[Brettsww]

I've just moved into a new residence and the black coaxial connection box appears to be missing, most likely taken by the previous residents. When looking up online I was directed to requesting one through my ISP. I'm hoping someone on here will be able to get back me to quickly regarding sending one out.

[BasilDV]

Hi @Brettsww

Welcome to the Community!

In order to process the replacement for the missing NBN NTD box, then we need to raise this with our NBN Provisioning team.

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

BasilDV